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Chatbox Portal Login

Unified Super-Admin & Client Support Desk

Encrypted Multi-Tenant Platform â€ĸ Quality Software Engineering Group
Develop by: Quality Software Engineering Group  |  Website: www.quesoftwaregrp.com  |  Email: [email protected]
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Chatbox Portal

chatbot.quesoftwaregrp.com
admin
👑 Super Admin
Managing Client:
Storefront:
đŸ‘ī¸ Preview Storefront

đŸ‘Ĩ Multi-Tenant Client & License Management

Create client accounts, generate license keys, authorize website domains, and toggle active licenses.

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Total Clients

1
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Active Licenses

1
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Total Inquiries

0
ID Client / Business Name Login Username & Email License Key & Embed Script Website Domain Status White-Label Actions
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Active Storefront Profile: Master Default (All Stores)
Customizing bot topics & greetings for this storefront

🤖 Bot Menus & Interactive Flow Manager

Customize the initial greeting messages, main menu topics, submenus, and response answers.

đŸ’Ŧ Welcome Greetings & Prompt Messages

These messages load immediately when a customer opens the chatbox on your storefront.

Choose whether the action button under FAQ responses connects directly to Live Support or returns to previous menus.

📋 Interactive Menu Topics & Submenus

Changes reflect live in your storefront chatbox instantly
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đŸ’Ŧ Live Customer Support Desk

Answer live visitor inquiries in real time, view conversation streams, and use quick response templates.

Customer Inquiries

0 New
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Select an inquiry from the left

Live Support Stream
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Select a visitor session on the left to start replying.

⚡ Quick Reply:
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Active Storefront Profile: Master Default (All Stores)
Customizing store name, tagline, contacts, and visibility for this domain

Branding, Appearance & Contacts Configuration

Control chatbox appearance, storefront contact numbers, notification emails, and developer branding.

đŸŸĸ Storefront Chatbox Status: Active & Visible

Toggle OFF during closed store hours, holidays, or maintenance to immediately hide the chatbox from all store visitors.

đŸŸĸ Live on Store
Storefront Chatbox is Currently ACTIVE (Visible to Visitors) When switched ON, the floating chat launcher bubble is visible on your website and visitors can chat. When OFF, the widget is completely hidden.

đŸŽ›ī¸ Storefront Widget Toggles

Configure which modules are displayed inside the chatbox.

Show "Chat with a Live Agent" Button after Answers (When OFF: Displays "Still need help?")
Show Urgent Escalation Bar (Call Now & WhatsApp) (Default: OFF / Hidden for clean look)
Show Technical FAQs Tab & Search Bar (Default: OFF / Hidden for guided menu flow)

đŸĒ Storefront Header Appearance

Customize the store name and tagline shown at the top header of the chatbox.

📞 Store Support Contacts & Hours

Displayed when customers request phone or WhatsApp contact.

📧 Store Notification Email Settings

Receive instant email alerts whenever a storefront customer messages your support desk.

Enable Instant Email Notifications for Inquiries
Enter one or multiple emails separated by commas. All recipients will receive instant inquiry alerts with store badges.
âš™ī¸ Advanced Custom SMTP Delivery (Optional)

đŸˇī¸ Footer Branding (Developer Details)

Control the developer branding banner shown at the bottom of the chat widget.

🔒 Locked to Platform Owner
â„šī¸ Platform Owner Branding: Developer footer branding is managed globally by Quality Software Engineering Group. To remove or customize this branding, contact the platform administrator to activate white-label privileges for your account.
Show Developer Branding in Chatbox Footer
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Active Storefront FAQs: Master Default (All Stores)
Managing search FAQs for this storefront

📚 Technical FAQs Management

Manage pre-configured questions and answers for quick support reference or the optional FAQ search tab.

# Category Question & Answer Keywords Actions
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đŸ›Ąī¸ Content Moderation & Blocked Words

Automatically block profanity, malicious code payloads, and restricted words.

Restricted Keywords List

Any customer message containing these words will be rejected automatically.

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📋 Security & Activity Audit Logs

Immutable log of administrator actions, client logins, message edits, and blocked attempts.

ID Timestamp Event / Action Details & Audit Payload
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➕ Add New Client

Multiple emails can be separated by commas.
Comma/space-separated list of domains authorized for this license key.
Account Active
Allow White-Label Footer

➕ Add Menu Option

➕ Add FAQ Item

📁 Manage FAQ Categories

IconCategory NameAction
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➕ Add Blocked Keyword

🔐 Change Account Password

🔑 Reset Client Password

Set a new password for Client (user). The client will use this new password on their next login.